Privacy & Data Protection Policy

At PST Training Store we aim to provide all of our customers with a safe online learning and shopping experience and we incorporated the Australian Privacy Principles from Schedule 1 of the Privacy Amendment Act 2012 into our procedures and systems.

The objective of our privacy policy is to ensure that PST Training Store Pty Ltd is managing personal information in an open and transparent way, in line with current legislation.

  • Annual review of our Privacy Policy will be conducted to ensure we are up to date and current with legislative requirements.
  • We collect and hold personal information such as contact details of our customers including name, address, email address, and phone numbers. We do not share our valued customer data with anyone.
  • On checkout, customers are automatically redirected
  • Shopify our secure payment gateway where they can enter their credit card details to complete the transaction, meaning that we never see customer credit card details as they never touch our server. Shopify is a global online credit card payment gateway provided. Their privacy policy can be read here: https://www.shopify.com/legal/privacy
  • Contact information is collected when our customers submit an order online or when a customer signs up to request additional information on our services.
  • This information is held in a secure database only for the purpose of fulfilling the customer’s order and for contacting the customer to assist with their inquiry as requested.
  • All communication comes with an opt-out option to unsubscribe.

Refund Policy

We ask that you please choose carefully before making your purchase as we do not normally give refunds if you simply change your mind or make a wrong selection. We are happy to discuss the programs and products in detail to help you make the right decision so please call us on 1300 399 665 to discuss further. If a product is damaged or faulty then we will replace it with a new product as soon as possible at no charge to the customer.

Phone Orders

We ask that you please choose carefully before making your purchase as we do not normally give refunds if you simply change your mind or make a wrong selection. We are happy to discuss the programs and products in detail to help you make the right decision so please call us on 1300 399 665 to discuss further. If a product is damaged or faulty then we will replace it with a new product as soon as possible at no charge to the customer.

Currency

All prices of items are displayed in Australian dollars and include 10% GST.

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